OPay Asks DSS, Police To Investigate Shutdown Claim

OPay has turned to security agencies over a false claim that it would stop operating in Nigeria, saying the Department of State Services (DSS) and the Nigeria Police Force are investigating the source and circulation of the message.

The fintech company said it had provided evidence to the agencies to assist in identifying those behind the information, which spread across social media and messaging platforms.

OPay’s Chief Legal Counsel, Akinfolabi Rokosu, disclosed this on Wednesday at a press conference organised by the company and aired on its YouTube channel.

Rokosu said the company was cooperating with the investigations and had begun legal action against those responsible for producing and circulating the claim.

“While the DSS and the Nigeria Police, among the relevant law enforcement agencies, are currently and intensively investigating this matter, we are fully cooperating with the ongoing investigations,” he said.

He added that OPay would pursue those responsible and seek enforcement of the law against them.

The development followed a notice that circulated on Sunday claiming that OPay would suspend its Nigerian operations from September 1, 2026. The message also advised customers to withdraw their funds to avoid losing access to their accounts.

The company had earlier dismissed the notice as false and directed customers to its official communication channels for information.

OPay’s Chief Operating Officer and Chief Technical Officer, Dotun Adekunle, said there had been no decision to close the company’s Nigerian operations.

“OPay is here, OPay is operating, and OPay is going nowhere,” Adekunle said.

He noted that the date stated in the circulating message had passed without any shutdown, adding that the company remained operational as of yesterday.

Adekunle also warned customers against acting on unverified messages, saying the appearance of an official logo or document did not establish its authenticity.

“A message can look official and still be completely false,” he said, urging customers to verify information before making financial decisions based on social media or messaging platforms.

Rokosu warned that people who deliberately circulated similar information could face legal consequences, saying the company would not remain silent over the matter.

The company urged customers to rely on its established communication channels for updates concerning its operations.